Returns & Exchanges

At Khadi Natural, we want you to be completely satisfied with your herbal wellness purchase. If you receive a damaged or incorrect product, you may return it within 7 days of delivery for a full replacement or refund.

1

Initiate Request

Contact our customer support team via email or phone within 48 hours of receiving your order to report any issues or damages.

2

Document Condition

Please provide clear photographs of the product, the invoice, and the original packaging to help us verify the claim.

3

Package Securely

Ensure the item is unused, in its original authentic packaging, and safely sealed to prevent any leakage during the return transit.

4

Quality Inspection

Once we receive your returned item, our quality control team will inspect it and process your refund or replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing